We cover the following area:

Greater London area beginning with SW, SE, CR, W, UB, HA, SE, E, NW, N post codes

Greater Manchester area beginning with M, WA, SK post codes

Kent – BR post code

Surrey – CR, KT, SM post code

Yes, we will arrange a meeting with the cleaner at your house at any time convenient for you. You can discuss your priorities with them personally.

Yes, we are fully insured

No ,the cleaners are reliable and fully trained,so that you can leave them to clean alone in your property

Yes, if you are happy with your cleaner but you can change your cleaner in terms of satisfaction

No, the rate is the same at all time

If is at the same area you can keep the same cleaner and we just transfer your contract to your new home,if you are changing to a slightly different area then we will find you a local cleaner

We will send you a replacement for the time been

You can give keys to our cleaners. Most of our clients are working busy people and the cleaners working on our behalf are key holders.

YES, all codes are kept secure.

Yes , we maintain full insurance cover in case of any accidental damage.

If this should happen, please call us and we can arrange another cleaner to come.

You can leave a set of keys with the cleaner. You don’t have to be in on the day the cleaner comes. 90% of our cleaners hold keys for client’s homes.

Yes. We require 2 hours minimum per cleaning visit on a regular basis and 3hours visit for one of visit

That is no problem, please give us at least a 2 days notice of the days you would like to cancel and we can arrange this for you .

Yes, we can provide references from some of our current clients

No, experience has taught us that our clients prefer to be in charge of which cleaning products are used within their homes, we therefore require you to provide all cleaning products to avoid confusion and extra charges unless we had an special arrangement for or the type of cleaning is not on a regular base.

We are always very careful whilst cleaning, but unfortunately sometimes accidents do happen in these circumstances we will have the item repaired or replaced

Yes, we work weekends as well

Yes, we do work and our office is open on Bank and Public holidays

Payment arrangements are made by cheque, standing order or by credit/debit card, whichever is most convenient for you.We always recommend to set up a standing order so you don’t need to worry about the payment

YES, we will notify as soon as possible

YES, our staff can assist with washing/drying and Ironing if required

YES, you are free to cancel at any time just give us a 4 weeks written notice

From our years of experience, we believe that cleaning is all about communication, managing what can be done in the time allocated to clean. As every job is different the physical time taken may be slightly longer than estimated over the phone. We do not allow cleaners to work longer than the time allocated unless approved by the client.
If you feel that your regular cleaner is not achieving the standard you expect we will do a spot check and resolve the problem. Alternatively, we can change the cleaner for you until you find the cleaner that is just right for you.

Our technically advanced system is designed to remove alcohol, blood, browning, butter, candle wax, chewing gum, coffee & tea, chocolate, cough syrup, crayons, eggs (raw), food colouring, fruit juice, furniture stain, glue, grass, gravy, grease, ice cream, lily pollen, jam, ketchup, lipstick, mildew, milk, mud, mustard, nail polish, oils, paint, rust, salt, shoe polish, soot, tar, toothpaste, urine, vomit and wine.

Usually with a standard carpet clean the carpet is dry after about an hour. If the carpet is particularly stained then leave it a little longer as more cleaning solution will have been used.

We hope that good news travels fast. When one of our customers recommends a friend and they become a weekly customer we will give a free visit of cleaning as a ‘thank you’.

Yes, just need to email our next visit checklist, a minimum of 48 hours before your scheduled visit. Since we work on a schedule with multiple homeowners we do our best to accommodate everyone’s needs.